Credits and refunds
Credit packages are prepaid service units, not money or stored value. Credits cannot be transferred, redeemed for cash, or resold unless required by law.
The checkout page shows package size, currency, price, and any applicable taxes before payment. Completed image generations consume the displayed number of credits. Failed requests should not be charged.
To request a refund, email support with the account email and payment reference. We review unused purchases under the terms shown at checkout and applicable consumer law. Used credits are generally non-refundable unless the service was defective or law requires otherwise.